baji55 Privacy Policy

This Privacy Policy ("Policy") describes how baji55 ("baji55", "we", "us", or "our") collects, uses, stores, and protects the personal data of individuals ("you", "your", or "the Player") who access and use the baji55 platform at https://baji55.win. This Policy applies to all services offered by baji55, including the online casino, sportsbook, live dealer games, and all associated account management and payment functions.

baji55 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. By registering an account on baji55 or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside the baji55 Terms & Conditions, which govern the overall relationship between you and baji55. Where any conflict exists between this Policy and the Terms & Conditions in matters relating to personal data, this Policy shall prevail.

For the purposes of this Privacy Policy, baji55 acts as the data controller in respect of all personal data collected through the baji55 platform. As data controller, baji55 determines the purposes and means by which personal data is processed.

All data-related inquiries, access requests, or complaints should be directed to the baji55 data protection contact point:

baji55 collects personal data that is necessary for the operation of the platform and the delivery of our services. The categories of personal data we may collect include, but are not limited to, the following:

baji55 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, or health data, except where expressly required for responsible gaming assessments or regulatory compliance obligations.

baji55 collects personal data through the following channels:

• Direct interactions: Data you provide voluntarily when registering an account, completing identity verification, making a deposit or withdrawal, submitting a support request, or participating in a promotion.
• Automated technologies: Data collected automatically when you access and navigate the baji55 platform, including IP address, device identifiers, browser data, and cookie-based tracking information. See Section 10 for full details on our use of cookies.
• Third-party payment providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Visa, Mastercard, and supported Bangladesh banks when you initiate a deposit or withdrawal. baji55 receives only the data necessary to confirm and record the transaction.
• Identity verification services: Data returned by KYC verification partners when we process your identity documents. These services return a verification result and may provide extracted identity fields; baji55 retains the result and associated records in accordance with this Policy.
• Analytics providers: Aggregated, anonymised usage data from platform analytics tools to help us understand how players interact with baji55 and improve the service.

baji55 processes personal data only for specified, explicit, and legitimate purposes. The primary purposes for which we process your personal data are set out below:

• Account management: To register, maintain, and administer your baji55 player account, including processing login sessions and managing account security.
• Service delivery: To provide access to casino games, live dealer tables, sportsbook markets (including cricket BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures), and all other baji55 platform features.
• Financial transactions: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records.
• Identity verification (KYC): To verify your identity in accordance with responsible gaming obligations and to prevent fraud, money laundering, and underage gambling.
• Responsible gaming: To monitor gaming behaviour for signs of problem gambling, to apply and enforce player-requested limits and self-exclusion periods, and to fulfil our duty of care toward players.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other prohibited conduct as defined in the baji55 Terms & Conditions.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates by email or SMS, where you have provided your consent to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct A/B testing, and make data-driven improvements to the baji55 platform and user experience.
• Legal and regulatory compliance: To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and resolve legal claims.

baji55 processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform our contract with you — including account registration, game access, and payment processing — is carried out on the basis that it is necessary for the performance of the baji55 Terms & Conditions to which you are a party.
• Legal obligation: Certain processing activities — particularly identity verification, anti-money-laundering checks, and the retention of financial transaction records — are carried out because they are required by applicable law.
• Legitimate interests: Processing carried out for fraud detection, platform security, and service analytics is based on baji55's legitimate interest in operating a secure and efficient platform, provided that this interest is not overridden by your fundamental rights and freedoms.
• Consent: Where baji55 relies on your consent as the legal basis for processing — most commonly for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

baji55 does not sell, rent, or trade your personal data to third parties. We may, however, share your data with selected third parties in the following limited circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and supported bank partners receive only the data necessary to process your specific transaction. These providers operate under their own privacy policies and data protection obligations.
• Identity verification partners: KYC service providers receive the identity documents and personal details necessary to complete the verification process on our behalf. They are contractually bound to process this data solely for verification purposes.
• Game technology providers: Providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive technical session data necessary to deliver their game content within the baji55 platform.
• Analytics and security vendors: Third-party analytics and fraud detection services receive anonymised or pseudonymised data to help us understand platform usage and identify security threats.
• Regulatory and law enforcement authorities: baji55 will disclose personal data to competent authorities where required to do so by law, court order, or in response to a lawful and properly documented official request.
• Business transfers: In the event of a merger, acquisition, or sale of assets involving baji55, player data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

baji55 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, baji55 will securely delete or anonymise personal data so that it can no longer be attributed to an individual player. Where data must be retained beyond standard periods due to an active legal dispute, regulatory investigation, or court order, it will be kept only for the duration of that specific requirement.

baji55 implements a multi-layered approach to data security, designed to protect your personal information against unauthorised access, disclosure, alteration, loss, and destruction. Key security measures in place include:

• SSL/TLS encryption: All data transmitted between your device and the baji55 platform is encrypted in transit using industry-standard SSL/TLS protocols, ensuring that your login credentials, financial data, and personal details cannot be intercepted by third parties.
• Password hashing: Account passwords are never stored in plain text. baji55 applies robust one-way cryptographic hashing algorithms to all stored passwords.
• Access controls: Access to systems containing personal data is restricted to authorised baji55 personnel on a strict need-to-know basis. All internal access is logged and subject to regular audit.
• Firewall and intrusion detection: The baji55 platform is protected by enterprise-grade firewalls and continuous intrusion detection systems that monitor for and respond to suspicious activity in real time.
• Secure data centres: Player data is stored on servers located in secure, access-controlled data centre facilities with physical security measures in place.
• Regular security assessments: baji55 conducts periodic internal security reviews and vulnerability assessments to identify and remediate potential weaknesses in our systems.

baji55 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse platform usage. A cookie is a small text file placed on your device by a website you visit. Cookies do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function correctly. These include session cookies that maintain your login state and security tokens. You cannot opt out of strictly necessary cookies without impairing platform functionality.
• Functional cookies: Used to remember your preferences, such as your selected language or display settings, so that you do not need to reconfigure them on each visit.
• Analytics cookies: Used to collect anonymised data about how players navigate and interact with baji55, helping us identify areas for improvement. Analytics data is aggregated and does not identify individual users.
• Security cookies: Used to detect fraudulent activity, protect against unauthorised access, and support our fraud prevention systems.

Managing Cookies

You can control cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to be notified before a cookie is placed. Please note that blocking certain categories of cookies may affect your ability to use parts of the baji55 platform, including maintaining a login session. Refer to your browser's help documentation for instructions on managing cookie preferences.

As a player on the baji55 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with a clear written description of your request. baji55 will respond within a reasonable timeframe and in any event within 30 days of receipt of a valid request.

• Right of access: You have the right to request a copy of the personal data baji55 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data baji55 holds about you.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to baji55's legal retention obligations. Note that financial and KYC records must be retained for the periods specified in Section 8.
• Right to restriction: You have the right to request that baji55 restricts the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling. You also have an unconditional right to object to processing of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

The baji55 platform is strictly intended for adults aged 18 and above. baji55 does not knowingly collect or process personal data from individuals under the age of 18. Account registration requires a declaration of age, and baji55 conducts age verification checks as part of its KYC process.

If baji55 becomes aware that personal data has been collected from a player who is under 18 years of age, that account will be immediately suspended, all associated data will be deleted as promptly as is operationally possible (subject to any legal retention requirements), and any funds deposited will be returned to the payment method from which they originated following a verification review.

In the course of operating the baji55 platform, your personal data may be processed by service providers or technology partners located outside of Bangladesh. Where such international data transfers occur, baji55 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within Bangladesh.

Safeguards used by baji55 for international transfers include contractual data processing agreements with third-party processors that impose binding data protection obligations equivalent to those that apply to baji55 directly. baji55 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without putting in place such contractual protections.

baji55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made to this Policy, baji55 will update the "Last Reviewed" date displayed at the top of this page and, where appropriate, notify registered players by email or via an in-platform notification.

Your continued use of the baji55 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this page periodically to stay informed about how baji55 protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way baji55 handles your personal data, please contact us using the details below. All privacy-related correspondence should be submitted in writing to ensure a full and accurate response.

baji55 is committed to resolving all privacy-related inquiries fairly and promptly. If you are not satisfied with our response to a privacy concern, you may have the right to escalate your complaint to a relevant data protection supervisory authority in your jurisdiction.